Report looks to improve consumer protections in auto industry

Above: Minister Stephanie McLean and AMVIC Board Chair Paul Williams
Service Alberta Minster Stephanie McLean and AMVIC Board Chair Paul Williams. – GOA Photo

by Morinville News Staff

Service Alberta Minister Stephanie McLean is accepting recommendations from an independent review to strengthen the Alberta Motor Vehicle Industry Council (AMVIC).

Minister McLean appointed George Cuff in August 2016 to review the operations and governance of AMVIC as well as its mandate to protect consumers.

Cuff’s report highlights areas of progress and also makes recommendations for improvement, such as making the compensation fund work better for consumers, ensuring a balance between public and industry board appointees and improving internal management and governance.

“Alberta families need to know we have their backs when it comes to a major purchase like a car or truck,” McLean said in a release Wednesday. “These recommendations will put AMVIC on the right track and ensure it is protecting Albertans. This is a big step forward in restoring faith in the industry and ensuring Albertans get what they pay for.”

Cuffs recommendations are designed to give AMVIC a refresh with a specific focus on protecting Albertans buying or repairing motor vehicles and strengthen the public’s role in overseeing the auto industry by balancing public and industry representation on the AMVIC board. The recommendations also address ongoing challenges in the AMVIC’s governance and management.

AMVIC Board Chair Paul Williams said although AMVIC has made a lot of improvements in recent months they are aware there is work yet to be done. “These recommendations will help us turn the page and restore confidence in the regulation of the auto industry,” Williams said. “We will be working hard every day to earn the trust of Albertans.”

The report, located online at, was presented to the Board of Directors of AMVIC on Dec. 5.

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